Contact
One inbox, answered by the people who build it
There is no contact form here. Email reaches us directly and it is faster than a form that routes into the same place.
Write to us directly
Sales, support, integrations, and security all arrive in the same place. Say which it is in the subject line and it reaches the right person immediately.
Sales and pricing
Questions about plans, what a subscription covers, or whether ProFlow360 fits a portfolio your size. If you would rather see it than read about it, book a demo instead.
Book a demoSupport
Something not behaving as described, a sync question, or trouble with an account. Include the property or inspection you were looking at and roughly when, and we can find it faster.
Integration requests
Rentvine is the only property management system we sync with today. Tell us which system you run and roughly how many doors sit in it — volume across operators is what drives the order.
Current integration detailSecurity disclosure
If you believe you have found a vulnerability, send enough detail to reproduce it and give us a reasonable window to remediate before disclosing publicly.
Security practicesQuestions
Before you write
- How quickly do you respond?
- Usually within one business day. ProFlow360 is a small team and email is answered by the people who build the product, so you are not going through a tier-one queue to reach someone who can actually answer.
- Can I get help importing my properties?
- Yes. If you use Rentvine the sync handles it. If you do not, tell us what format your list is in and we will advise on the fastest way to get it in.
- Do you offer onboarding or training?
- For teams adopting it across a portfolio, we will help build your first inspection template — which is the part worth getting right, because it defines what a complete inspection means for every unit after it. Ask when you get in touch.
- Where do I manage my subscription?
- Web subscriptions are managed in the Stripe billing portal from account settings. App Store subscriptions are managed in your Apple Account settings. Billing questions we cannot resolve directly are usually Apple-side, and we will say so rather than leave you waiting.
Start documenting condition properly
Create an account and run your next inspection with the evidence trail already in place. No card required to start.
The free plan covers 3 properties and 100 photos per property.