1. Introduction
ProFlow360 ("we," "our," or "us") provides a job site photo documentation platform for contractors, builders, and property professionals. This Privacy Policy explains how we collect, use, and protect your information when you use our iOS app and web portal.
2. Information We Collect
Account Information
- Name and email address (registration and login)
- Apple ID information if you sign in with Apple
Photos and Media
- Photos and videos you capture or upload through the app
- Voice notes and their transcriptions
- Comments and annotations you add to photos
Location Data
- GPS coordinates when you capture photos (with your permission)
- Location data is attached to photos to help you organize documentation by property
Device Information
- Device tokens for push notifications (with your permission)
- Basic device information for app functionality and troubleshooting
3. How We Use Your Information
- Provide and maintain the ProFlow360 service
- Sync your photos and project data across devices
- Enable sharing and collaboration with team members
- Generate project reports with your photos and notes
- Send push notifications about project activity
- Authenticate your account and maintain security
4. Data Storage and Security
Your photos and data are stored securely using industry-standard cloud infrastructure. We use encrypted connections (HTTPS/TLS) for all data transmission. Authentication tokens are stored securely in your device's keychain. We do not sell your data to third parties.
5. Data Sharing
We only share your data in the following circumstances:
- With team members you explicitly invite to your projects
- Via share links you create (password-protected, with your chosen permissions)
- With service providers that help us operate the platform (cloud hosting, storage)
- If required by law or to protect our legal rights
6. Third-Party Services
We use the following third-party services to operate ProFlow360:
- Supabase (media storage)
- Railway (application hosting)
- Apple (Sign in with Apple, push notifications, in-app purchases)
- RevenueCat (subscription management)
- Stripe (web subscription billing)
7. Your Rights
You can:
- Access and update your account information in the app settings
- Delete your account and all associated data from the settings page
- Revoke camera, microphone, location, and notification permissions at any time in iOS Settings
- Request a copy of your data by contacting us
8. Data Retention
We retain your data for as long as your account is active. When you delete your account, we remove your personal information and photos. Some anonymized data in shared projects may be retained to preserve project integrity for other team members.
9. Children's Privacy
ProFlow360 is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: support@proflow360.com